Effect of On-the-Job Training Techniques on Performance of SMES in Mombasa County

Authors

DOI:

https://doi.org/10.61250/ssmj/v1.i1.3

Keywords:

Training techniques, coaching, apprenticeship, SMEs, performance

Abstract

Organizations rely largely on their employees to deliver high-quality production and performance. This means that staff needs to be skilled and knowledgeable, which can only be achieved through learning and development. Most small and medium-sized (SMEs) organizations hardly train their staff, and as such, performance is affected. This can be seen in the poor performance of some SMEs. To change this trend, it is thought that improving the competence and capacity of the employees can improve their performance. Training, especially on-the-job training, will give the SME in the construction sector hands-on experience. The main objective of the study was to investigate the effect of on-the-job training techniques on the performance of SMEs. The specific objectives covered employee coaching and apprenticeships. The study was anchored on social learning theory and human capital theory. The study employed a descriptive research design. The target population was stratified as per the position held in the organization. Primary data was collected through the use of structured questionnaires, which were self-administered to the respondents. The data was analyzed using SPPS, where descriptive analysis was done to obtain means, standard deviations, and inferential statistics. Pearson Moment of Correlation analysis was conducted to test the strength of the variables, and regression analysis was done to check the relationship between the study variables. The study established that employee coaching and apprenticeship all had a significant and positive effect on the performance of SME. The study concludes that on-the-job training techniques have a significant effect on organizational performance. The study recommends that training is very significant in improving the performance of SMEs, hence it should be embraced in the construction sector. As such, there should be more investment in enhancing training programs so as to drive organizational performance.

References

Achi, S. E., & Sleilati, E. (2016). The Effect of Coaching On Employee Performance in the Human Resource Management Field: The Case of the Lebanese Banking Sector. International Journal of Trade and Global Markets, 9(2), 137-169. DOI: https://doi.org/10.1504/IJTGM.2016.076321

Armstrong, M. (2017). Human Resource Development. Kogan Page Limited. London. https://books.google.co.ke/books?id=3oChEAAAQBAJ&printsec=frontcover&source=gbs_ge_summary_r&cad=0

Bandura, A., & McClelland, D. C. (1977). Social Learning Theory (Vol. 1). Prentice Hall: Englewood cliffs. http://www.asecib.ase.ro/mps/Bandura_SocialLearningTheory.pdf

Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of management journal, 39(4), 779-801. DOI: https://doi.org/10.2307/256712

Becker, G.S. (1962) ‘Investment in human capital: a theoretical analysis’, Journal of Political Economy, Vol. 70, No. 5, pp.9–49. DOI: https://doi.org/10.1086/258724

Cooper, D. R., & Schindler, P. S. (2014). Business Research Methods. (12th ed.). New York: McGraw-Hill/Irwin. http://sutlib2.sut.ac.th/sut_contents/H139963.pdf

Gillies, A. (2017). Teaching Pre-Service Teachers about Belonging. International Journal of Whole Schooling, 13(1), 17-25. https://files.eric.ed.gov/fulltext/EJ1142315.pdf

Grande, F. A., Utrilla, P. N. C., & Lorenzo, D. (2015). The effects of coaching in employees and organizational performance: The Spanish Case. Intangible Capital, 11(2), 166-189. https://www.redalyc.org/pdf/549/54941137002.pdf DOI: https://doi.org/10.3926/ic.586

Hardy, M., Mbiti, I. M., Mccasland, J. L., & Salcher, I. (2019). The apprenticeship-to-work transition: experimental evidence from Ghana. World bank policy research working paper, (8851). https://ssrn.com/abstract=3385859 DOI: https://doi.org/10.1596/1813-9450-8851

Kothari, C. R., & Garg, G. (2019). Research Methodology: Methods & Techniques. (4thEd.). New Age International Publishers, New Delhi, India. http://74.208.36.141:8080/jspui/bitstream/123456789/163/1/Research%20Methodology%20C%20R%20Kothari.pdf

Khalid, N., Islam, D. M. Z., & Ahmed, M. R. M. (2019). Sentrepreneurial Training and Organizational Performance: Implications for Future. Humanities & Social Sciences Reviews, 7(2), 590-593. https://elibrary.ru/item.asp?id=41690860 DOI: https://doi.org/10.18510/hssr.2019.7270

Kumar, R. (2019). Research Methodology: A Step- by- Step Guide for Beginners. (5th Ed.). SAGE publications LTD., London. http://nuir.nkumbauniversity.ac.ug/bitstream/handle/20.500.12383/924/Ranjit_Kumar-Research_Methodology_A_Step-by-Step_G.pdf?sequence=1&isAllowed=y

Matsuo, M., & Tsukube, T. (2020). A Review on Cognitive Apprenticeship in Educational Research: Application for Management Education. The International Journal of Management Education, 18(3), 1004-1017. DOI: https://doi.org/10.1016/j.ijme.2020.100417

Neyestani, Behnam. (2014). Impact of Training on Employee's Performance and Productivity in Construction Industry. Available at SSRN: DOI: https://doi.org/10.2139/ssrn.2961057

Njanike Kosmas (2019). The Factors Influencing SMEs Growth in Africa: A Case of SMEs in Zimbabwe. DOI: DOI: https://doi.org/10.5772/intechopen.87192

OECD. (2017). Entrepreneurship at a Glance 2017. Paris: OECD Publishing. Retrieved from http://dx.doi.org/10.1787/entrepreneur_aag-2017-en DOI: https://doi.org/10.1787/entrepreneur_aag-2017-en

Omran, Abdelnaser (2016). Examining The Effect of Training Strategies on Employees’ Performance in The Libyan Construction Industry Udc: 699.8(612). Journal of Engineering Management and Competitiveness (Jemc), Vol. 6, No. 2, 2016, 99-110. DOI: https://doi.org/10.5937/jemc1602099O

Osmond-Johnson, P. (2017). Leading Professional Learning to Develop Professional Capital: The Saskatchewan Professional Development Unit's Facilitator Community. International journal of teacher leadership, 8(1), 26-42. https://files.eric.ed.gov/fulltext/EJ1146799.pdf

Pastore, F., & Pompili, M. (2020). Assessing the impact of off-the-job and on-the-job training on employment outcomes: A counterfactual evaluation of the PIPOL program. Evaluation Review, 44(2-3), 145-184. DOI: https://doi.org/10.1177/0193841X20966112

Queen, K, Kithae,P, & Mutua, J. (2019). Management Development Programmes and Employee Performance in County Government of Kenya, A Case of Narok County. European Journal of Business and Management Research 4(6). DOI: https://doi.org/10.24018/ejbmr.2019.4.6.116

Stephens, E. H., & Dearani, J. A. (2020). Commentary: From “barber-surgeons” to virtual examinations—evolution of certification in cardiothoracic surgery. JTCVS open, 3, 136-137. DOI: https://doi.org/10.1016/j.xjon.2020.08.002

Tinarwo R. (2018) An investigation into the challenges faced by small to medium enterprises in Zimbabwe: A case of Gazaland Market. IOSR Journal of Business and Management. 2016;18(9):148-153. DOI: https://doi.org/10.9790/487X-180902148153

White, B. (2021). Human Capital Theory and the Defectology of Aspirations in Policy Research on Rural Youth. The European Journal of Development Research, 33(1), 54-70. DOI: https://doi.org/10.1057/s41287-020-00300-0

Downloads

Published

2023-08-16

How to Cite

Ibua, M., Kariuki, A., & Kamau, C. G. (2023). Effect of On-the-Job Training Techniques on Performance of SMES in Mombasa County. SOUTH SAHARA MULTIDISCIPLINARY JOURNAL, 1(1), 17-27. https://doi.org/10.61250/ssmj/v1.i1.3